趣丸千音（All Voice Lab）用户隐私政策
更新时间：
2026年5月20日
生效时间：
2026年5月20日
【特别提醒】
趣丸千音（All Voice Lab）用户隐私政策（以下简称“本政策”）是由上海玲光乍现科技有限公司（以下简称“趣丸千音”）与您就您使用本服务过程中可能会发生的个人数据收集、处理、共享等事项所签订的合同。本服务是指趣丸千音向您提供的人工智能生成服务（以下简称“本服务”），具体以《趣丸千音（All Voice Lab）用户服务协议》约定为准。
趣丸千音深知个人信息对您的重要性，并会尽全力保护您的个人信息安全可靠。我们致力于维持您对我们的信任，恪守以下原则，保护您的个人信息：权责一致原则、目的明确原则、选择同意原则、最少够用原则、确保安全原则、主体参与原则、公开透明原则等。同时，我们承诺将按业界普遍适用的安全标准，采取相应的安全保护措施来保护您的个人信息。
为更好保障您的权益，我们制定了本政策， 在使用本服务前，请您务必仔细阅读并透彻理解本政策，在确认充分理解并同意后使用相关产品或服务。如果您不同意本政策任何内容，您应立即停止使用本服务。一旦您开始使用本服务，即表示您已充分理解并同意本政策。
本政策将帮助您了解以下内容：
1. 我们如何收集和使用您的个人信息
2. 我们如何使用Cookie和同类技术
3. 我们如何共享、转让、公开披露个人信息
4. 我们如何保护个人信息
5. 您的权利
6. 我们如何处理未成年人的个人信息
7. 我们如何存储个人信息
8. 我们如何更新本政策
9. 其他
10. 关于联系我们
1. 我们如何收集和使用您的个人信息
【个人信息】是指以电子或者其他方式记录的能够单独或者与其他信息结合识别特定自然人身份或者反映特定自然人活动情况的各种信息。本政策个人信息包括姓名、出生日期、身份证件号码、个人生物识别信息、通信通讯联系方式、通信记录和内容、账号密码、精确地理位置信息网络身份识别信息、常用设备信息等。
1.1当您访问趣丸千音官网及各项服务官网时
当您访问我们网站时，我们会收集 您在网站上的点击操作、访问页面、访问日期和停留时间、您的来源（您是通过哪些渠道知道并访问本服务网站）。 在绝大多数情况下，此类收集均为匿名方式收集。
1.2 当您注册、登录及使用趣丸千音账号时
1.2.1 注册趣丸千音账号
注册趣丸千音账号时，您需提供完整的、可接收短信或电话的手机号码，我们将通过发送短信验证码或语音验证码的方式确认您的身份是否有效。 通过验证且您阅读、同意并勾选相关页面的选项后，完成账号注册。收集手机号码是履行国家法律法规关于网络实名制（真实身份信息认证）要求的必要信息，如果你拒绝提供手机号码用于注册、登录，我们可能无法为你提供相关产品服务。
1.2.2 登录及使用趣丸千音账号
完成产品账号注册后，您可以自行决定是否需要完善您的头像、昵称等账号信息。如果您完善以上额外信息，将有助于我们为您提供更好的服务和体验，但如果您不提供上述信息，将不会影响使用产品的基本功能。
1.3 当您使用本服务时
当您在使用本服务时， 我们需要将您输入的待处理音频、视频等媒体资料暂时上传至服务器进行效果优化处理。您所上传的媒体资料将仅被用于通过特定算法推理进行音频、视频处理和/或效果优化，我们不会将其用于除此之外的其他任何目的。
当您在使用本服务付费功能时，我们将收集您的订单及支付信息：如购买的产品、购买日期及订单数量、银行卡和信用卡信息或者其他支付信息。
如您的提供的媒体资料或信息中包含了个人信息的，您应保证已经获得了个人信息主体的同意，并有权将其个人信息传输给趣丸千音进行数据处理。
1.4 当您联系我们时
如果您认为您的合法权益遭受侵犯，您可以通过本政策载明的联系方式向我们提出投诉、举报。在此过程中，我们将要求您提供个人有效身份信息以核实投诉、举报的真实性。如果您认为您的趣丸千音账号处于异常状态，我们也可能要求您提供您的身份信息进行核实。我们将对您的个人信息采取严格的保密措施，并不会向第三方进行共享。
1.5 您使用趣丸千音的各项功能时信息收集和使用的权限获取，但我们均不会默认开启，只有经过您的明示授权才会在实现特定功能或服务时使用，您也以向 「team@allvoicelab.com」 发送邮件申请撤回授权。特别需要指出的是，即使经过您的授权，我们获得了这些敏感权限，也不会在相关功能或服务不需要时而收集您的信息。
1）基于相机/摄像头的附加功能。您可在开启相机/摄像头权限后使用该功能进行拍照、录像。
2）基于麦克风的语音技术的附加功能。您可在开启麦克风权限后实现语音输入。在此过程中，我们会收集、传输、存储、使用、加工您或授权您使用其声音数据的人士的声音，内容限于朗读对应服务内容提供的指定文本和您自定义文本。
1.6 收集、使用个人信息目的变更
我们可能随着业务的发展，会对产品和服务有所调整。当新功能或服务与原目的无直接关联的场景下，我们收集、使用您的个人信息，会再次征得您的同意。
1.7 无需征得同意收集和使用的个人信息
根据法律法规及相关国家标准，我们在下列任意一种或多种情形下收集和使用您的个人信息无需征得您的授权同意。
（1）与国家安全、国防安全直接相关的；
（2）与公共安全、公共卫生、重大公共利益直接相关的；
（3）与犯罪侦查、起诉、审判和判决执行等直接相关的；
（4）出于维护个人信息主体或其他个人的生命、财产等重大合法权益但又很难得到您同意的；
（5）所收集的您的个人信息是您自行向社会公众公开的；
（6）从合法公开披露的信息中收集的您的个人信息的，如合法的新闻报道、政府信息公开等渠道；
（7）根据您的要求签订或履行合同所必需的；
（8）用于维护产品的安全稳定运行所必需的，例如发现、处置产品故障；
（9）为合法的新闻报道所必需的；
（10）学术研究机构基于公共利益开展统计或学术研究所必要，且对外提供学术研究或描述的结果时，对结果中所包含的个人信息进行去标识化处理的；
（11）法律法规规定及相关国家标准的其他情形。
2. 我们如何使用Cookie和同类技术
为使您获得更轻松的访问体验，您使用我们的产品时，我们可能会通过小型数据文件识别您的身份，这么做可帮您省去重复输入注册信息的步骤，或者帮助判断您的账号安全状态。这些数据文件可能是Cookie。Cookie通常包含标识符、站点名称以及一些号码和字符。您可根据自己的偏好管理或删除Cookie。
我们不会将Cookie和同类技术（例如Beacon、Proxy等）用于本政策所述目的之外的任何用途。您可根据自己的偏好管理或删除Cookie。有关详情，请参见AboutCookies.org。但请注意，如果停用Cookie，您可能无法享受最佳的服务体验，某些服务也可能无法正常使用。
3. 我们如何共享、转让、公开披露个人信息
3.1 如何共享个人信息
3.1.1 使您能够享受和使用更多的服务及功能。我们可能会接入第三方服务商提供的 SDK、应用程序接口（API）、应用程序插件等代码或通过其他合作方式，以便向您提供更好的服务和用户体验，目前接入的第三方信息如下：
YouTube API Services
- 使用目的：分享、上传、管理视频发布
- 使用场景：将账号内的视频上传至指定的 YouTube 频道
- 第三方名称：Google LLC（YouTube）
- 涉及数据：YouTube 频道信息（例如频道 ID、频道名称）、视频上传任务状态、已上传的视频 YouTube Video ID
- 收集方式：API 自收集
- 隐私政策： google.com/policies/privacy/
- 特别提醒：当您使用该功能时，即代表您同意 YouTube 服务条款的约束（ https://www.youtube.com/t/terms ）
3.1.2 与关联方的必要共享。为便于我们基于统一的账号体系向您提供一致化服务以及便于您进行统一管理、保障系统和账号安全等，您的个人信息可能会在我们和我们的关联方之间进行必要共享；
3.1.3 实现本政策“我们如何收集和使用您的个人信息”部分所述的其他目的；
3.1.4 履行我们在本政策或我们与您达成的其他协议中的义务和行使我们的权利；
3.1.5 在法律法规允许的范围内，为了遵守法律、维护我们及我们的关联方或合作伙伴、您或其他用户或社会公众利益、财产或安全免遭损害，比如为防止欺诈等违法活动和减少信用风险，我们可能与其他公司和组织交换信息。不过，这并不包括违反本政策中所作的承诺而为获利目的出售、出租、共享或以其它方式披露的信息；
3.1.6 应您合法需求或经您的授权同意；
3.1.7 应您的监护人合法要求而提供您的信息；
3.1.8 根据与您签署的单项服务协议（包括在线签署的电子协议以及相应的平台规则）或其他的法律文件约定所提供；
3.1.9 基于学术研究而提供；
3.1.10 基于符合法律法规的社会公共利益而提供。
我们仅会出于合法、正当、必要、特定、明确的目的共享您的个人信息。对我们与之共享个人信息的公司、组织和个人，我们会与其签署严格的保密协定，要求他们按照我们的说明、本政策以及其他任何相关的保密和安全措施来处理信息。
3.2 如何转让个人信息
我们不会将您的个人信息转让给任何公司、组织和个人，但以下情况除外：
3.2.1 在获取明确同意的情况下转让：获得您的明确同意后，我们会向其他方转让您的个人信息;
3.2.2 在涉及合并、收购、资产转让或破产清算时，如涉及到个人信息转让，我们会在要求新的持有您个人信息的公司、组织继续受本政策的约束，将按照法律法规及不低于本政策所要求的安全标准继续保护或要求个人信息的继受方继续保护您的个人信息，否则我们将要求该公司、组织重新向您征求授权同意。
3.2 如何披露个人信息
我们仅会在以下情况下，公开披露您的个人信息并会采用符合行业内标准的安全保护措施：
（1）获得您明确同意后;
（2）基于法律的披露：在法律、法律程序、诉讼或政府主管部门强制性要求的情况下，我们可能会公开披露您的个人信息。
（3）对违规账号、欺诈行为进行处罚公告
3.4 免征得同意共享、转让、公开披露的个人信息
根据法律法规及国家标准，我们在下列情形中，共享、转让、公开披露您的个人信息无需征得您的授权同意：
（1）与国家安全、国防安全直接相关的；
（2）与公共安全、公共卫生、重大公共利益直接相关的；
（3）与犯罪侦查、起诉、审判和判决执行等直接相关的；
（4）出于维护您或其他个人的生命、财产等重大合法权益但又很难得到您的同意的；
（5）您自行向社会公众公开的个人信息；
（6）从合法公开披露的信息中收集个人信息的，如合法的新闻报道、政府信息公开等渠道。
4. 我们如何保护个人信息
本政策提供的如下个人信息保护措施仅适用于我们的产品。一旦您离开我们的产品，浏览或使用其他网站、服务及内容资源，我们即没有能力及义务保护您在我们的产品之外的软件、网站提交的任何个人信息，无论您登录、浏览或使用上述软件、网站是否基于我们的产品的链接或引导。
4.1 为保障您的信息安全，我们致力于使用各种安全技术及配套的管理体系来尽量降低您的信息被泄露、毁损、误用、非授权访问、非授权披露和更改的风险。我们会采取一切合理可行的措施，保护您的个人信息，例如：
（1）在您的设备与“产品服务”之间交换数据（如银行信息）时受SSL加密保护;
（2）我们会使用加密技术确保数据的保密性;
（3）我们会使用受信赖的保护机制防止数据遭到恶意攻击;
（4）我们会部署访问控制机制，确保只有授权人员才可访问个人信息;
（5）我们会举办安全和隐私保护培训课程，加强员工对于保护个人信息重要性的认识；
（6）我们认为其他的合理可行的保护措施。
4.2 我们会使用不低于行业同行的加密技术、匿名化处理等合理可行的手段保护您的个人信息，并使用安全保护机制防止您的个人信息遭到恶意攻击。
4.3 我们会采取一切合理可行的措施，确保未收集无关的个人信息。我们只会在达成本政策所述目的所需的期限内保留您的个人信息，除非需要延长保留期或受到法律的允许。我们仅在为提供产品服务之目的所必需的期间内保留您的个人信息，在您未撤回、删除或未注销账号期间，我们会保留相关信息。超出必要期限后，我们将对您的个人信息进行删除或匿名化处理，但法律法规另有规定的除外。
4.4 互联网并非绝对安全的环境，请使用复杂密码，协助我们保证您的账号安全。请您务必妥善保管好您的产品登录名及其他身份要素。您在使用产品时，我们会通过您的登录名及其他身份要素来识别您的身份。一旦您泄漏了前述信息，您可能会蒙受损失，并可能产生对您不利的法律后果。如您发现产品登录名及/或其他身份要素可能或已经泄露时，请您立即和我们取得联系，以便我们及时采取相应措施以避免或降低相关损失。
4.5 我们将不定期更新并公开安全风险、个人信息安全影响评估等报告的有关内容。
4.6 互联网环境并非百分之百安全，我们将尽力确保或担保您发送给我们的任何信息的安全性。如果我们的物理、技术、或管理防护设施遭到破坏，导致信息被非授权访问、公开披露、篡改、或毁坏，导致您的合法权益受损，我们将承担相应的法律责任。
4.7 在不幸发生个人信息安全事件后，我们将按照法律法规的要求，及时向您告知：安全事件的基本情况和可能的影响、我们已采取或将要采取的处置措施、您可自主防范和降低风险的建议、对您的补救措施等。我们将及时将事件相关情况以邮件、电话、推送通知等方式告知您，难以逐一告知个人信息主体时，我们会采取合理、有效的方式发布公告。我们还将按照监管部门要求，主动上报个人信息安全事件的处置情况。
5. 您的权利
按照中华人民共和国相关的法律、法规、国家标准，以及行业通行做法，我们保障您对自己的个人信息行使以下权利，您访问、修改和删除个人信息的范围和方式将取决于您使用的具体服务：
5.1 访问或编辑您的个人信息
如果您希望访问或编辑您的账号中的个人资料信息，您可以通过点击[头像框]按钮或点击左侧边栏「我的工作台」-选择需要访问或编辑的个人信息执行相应操作。
如果您无法通过上述方式访问上述个人信息，您可以使用客服电话、发送电子邮件或在线客服的方式联系我们。我们将在15天内回复您的访问请求。
5.2 更正您的个人信息
一般情况下，您可以随时通过点击[头像框]或[个人中心]修改自己提交的信息。但出于安全性和身份识别的考虑，您可能无法自主修改注册时提交的某些初始注册信息（如实名认证后信息）；如您确有必要修改该类信息，您可以发送电子邮件的方式提出更正申请，我们将尽快审核所涉问题，并由专人验证您的用户身份后及时予以回复。
5.3 删除您的个人信息
您可以 联系我们 ，向我们提出删除个人信息的请求：
（1）如果我们处理个人信息的行为违反法律法规;
（2）如果我们收集、使用您的个人信息，却未征得您的同意;
（3）如果我们处理个人信息的行为违反了与您的约定;
（4）如果您不再使用我们的产品或服务;
（5）如果我们不再为您提供产品或服务。
若我们决定响应您的删除请求，我们还将同时通知从我们获得您的个人信息的实体，要求其及时删除，除非法律法规另有规定，或这些实体获得您的独立授权。
当您从我们的服务中删除信息后，我们可能不会立即备份系统中删除相应的信息，但会在备份更新时删除这些信息。
5.4 管理您的授权范围
您可以通过关闭设备权限、通过本协议公示的联系方式直接联系我们的方式改变您授权我们继续收集个人信息的范围或撤回您的授权。特定的业务功能和服务将需要您的个人信息才能得以完成，当您撤回同意后，我们将不再处理相应的个人信息，但请您理解，当您撤回同意或授权后，我们无法继续为您提供撤回同意或授权所对应的特定功能和/或服务。但您收回同意的决定，不会影响此前基于您的授权而开展的个人信息处理。
5.5 注销您的账号
如果您需要注销您的趣丸千音账号，您可以在登录账号后，查看左侧信息栏，点击【我的工作台】—点击头像右侧的账号进入账号信息编辑页面-点击【注销账号】注销您的账号（法律法规、本协议或其他趣丸千音规则另有规定的除外）。 在注销账号前，我们将验证您的个人身份、安全状态。
当您注销账号后，您将无法再以该账号登录和使用趣丸千音；该账号内已产生的但未消耗完毕的权益及未来的逾期利益等全部权益将被清除且不予退款；该账号下的内容、信息、数据、记录等将会被删除或匿名化处理（但法律法规另有规定或监管部门另有要求的除外）；注销账号的行为是不可逆的行为，趣丸千音账号注销完成后，将无法恢复。 具体详见 《账号注销协议》 。
5.6 我们如何响应您的请求
为保障安全，您可能需要提供书面请求，或以其他方式证明您的身份。我们可能会先要求您验证自己的身份，然后再处理您的请求。我们将在十五个工作日内做出答复。对于您合理的请求，我们原则上不收取费用，但对多次重复、超出合理限度的请求，我们将视情收取一定成本费用。对于那些无端重复、需要过多技术手段（例如，需要开发新系统或从根本上改变现行惯例）、给他人合法权益带来风险或者非常不切实际的请求，我们可能会予以拒绝。 在以下情形中，按照法律法规要求，我们将无法响应您的请求：
（1）国家安全、国防安全直接相关的;
（2）与公共安全、公共卫生、重大公共利益直接相关的;
（3）与犯罪侦查、起诉、审判和判决执行等直接相关的;
（4）有充分证据表明您存在主观恶意或滥用权利的;
（5）响应您的请求将导致您或其他个人、组织的合法权益受到严重损害的；
（6）涉及商业秘密的。
5.7 投诉举报
您可以按照我们公示的制度进行投诉或举报。如果您认为您的个人信息权利可能受到侵害，或者发现侵害个人信息权利的线索，您可以通过邮件与我们联系进行举报，我们核查后会在十五个工作日内反馈您的投诉与举报。
5.8 访问隐私政策
您可以在注册、登录页面，或者趣丸千音官网及各项服务官网中浏览、查看本政策的全部内容。
5.9 停止运营向您告知权利
如我们停止运营，我们将及时停止收集您个人信息的活动，将停止运营的通知以逐一送达或公告的形式通知您，并对所持有的您的个人信息进行删除或匿名化处理。
6. 未成年人保护
（1）根据相关法律法规的规定，若您是18周岁以下的未成年人，在使用本服务前，应事先取得您的家长或法定监护人的同意。
（2）如您注册趣丸千音账号或使用本服务，根据相关法律法规的规定，若您是18周岁以下的未成年人，在使用本服务前应事先取得您的家长或法定监护人的同意，并由您的家长或法定监护人帮助您完成注册流程，以便您能使用本服务。
（3）若您是未成年人的监护人，当您在帮助未成年人完成注册、使用前，应当仔细阅读本政策，决定是否同意本政策并帮助未成年人进行注册、使用，以便未成年人能使用我们提供的产品或服务。
（4）如您对您所监护的未成年人的个人信息保护有相关疑问或权利请求时，请通过本政策中披露的联系方式与我们联系。我们会在合理的时间内处理并回复您。
（5）我们根据国家相关法律法规的规定保护未成年人的个人信息，对于经父母同意而收集未成年人个人信息的情况，我们只会在受到法律允许、父母或监护人明确同意或者保护未成年人所必要的情况下使用、共享或公开披露此信息。
（6）自查与接收反馈
如果我们发现自己在未事先获得可证实的监护人同意的情况下收集了未成年人的个人信息，则会设法尽快删除相关数据。若您是未成年人的监护人，当您对您所监护的未成年人的个人信息有相关疑问时，请通过本政策公示的联系方式与我们联系。
7. 我们如何存储个人信息
我们在中华人民共和国境内收集和产生的个人信息，将存储在中华人民共和国境内。我们不会将上述信息传输至境外，如果部分产品涉及跨境业务，我们需要向境外机构传输境内收集的相关个人信息的，我们将会遵循国家相关规定，征求您的同意，并按照法律法规和相关监管部门的规定执行，并通过签订协议、现场核查等有效措施，要求境外机构为所获得的您的个人信息保密。
8. 我们如何更新本政策
为了给您提供更好的服务，我们会适时对本政策进行修订，该等修订构成本政策的一部分并具有等同于本政策的效力。如该等修订会导致您在本政策项下权利的实质减损，我们将在变更生效前，通过在页面显著位置提示等方式通知您。在该种情况下，若您继续使用我们的服务，即表示同意受经修订的政策约束。
9. 其他
（1）本政策中的标题仅为方便及阅读而设，并不影响本政策中任何规定的含义或解释。
（2）本政策中所述的我们的产品有可能会根据您所使用的手机型号、系统版本、软件应用程序版本等因素而有所不同。最终的产品和服务以您所使用的产品为准。
（3）本政策的版权为我们所有，我们拥有解释和修改的权利。
10. 关于联系我们
当您有任何与个人信息相关的要求、问题、投诉或建议，可通过以下方式与我们取得联系：
联系邮箱： team@allvoicelab.com
联系地址： 广州市天河区广电平云广场b塔20楼
为保障安全，我们可能会先要求您验证自己的身份，然后再处理您的请求。您可能需要提供书面请求，或以其他方式证明您的身份。我们将尽快审核所涉问题，一般情况下，我们会在验证您的用户身份后的十五个工作日内予以回复。
对于您合理的请求，我们原则上不收取费用，但对多次重复、超出合理限度的请求，我们将视情收取一定成本费用。对于那些无端重复、需要过多技术手段（例如，需要开发新系统或从根本上改变现行惯例）、给他人合法权益带来风险、属于授权同意例外情况或者非常不切实际的请求，我们可能会予以拒绝。
All Voice Lab User Privacy Policy
Updated on:
May 20, 2026
Effective from:
May 20, 2026
Special Notice
This All Voice Lab User Privacy Policy (the "Policy") is an agreement between Shanghai Lingguang Zhaxian Technology Co., Ltd. ("All Voice Lab", "we", "us", or "our") and you regarding the collection, processing, sharing, and other handling of personal data that may occur when you use the Service. The Service refers to the artificial intelligence generation services provided by All Voice Lab, as further described in the All Voice Lab User Service Agreement.
We understand the importance of personal information to you and will make every effort to keep your personal information secure and reliable. We are committed to maintaining your trust and protecting your personal information under the principles of accountability, clear purpose, consent, data minimization, security, individual participation, and transparency. We also undertake to use security safeguards generally accepted in the industry to protect your personal information.
To better protect your rights and interests, we have prepared this Policy. Before using the Service, please read and fully understand this Policy carefully, and use the relevant products or services only after you confirm that you understand and agree to it. If you do not agree to any part of this Policy, you should immediately stop using the Service. Once you start using the Service, you are deemed to have fully understood and agreed to this Policy.
This Policy helps you understand the following:
1. How we collect and use your personal information
2. How we use cookies and similar technologies
3. How we share, transfer, and publicly disclose personal information
4. How we protect personal information
5. Your rights
6. How we process minors' personal information
7. How we store personal information
8. How we update this Policy
9. Miscellaneous
10. How to contact us
1. How We Collect and Use Your Personal Information
"Personal information" means all kinds of information recorded electronically or otherwise that can identify a specific natural person, either alone or in combination with other information, or reflect activities of a specific natural person. For this Policy, personal information includes name, date of birth, identity document number, personal biometric information, communication contact information, communication records and content, account password, precise location information, online identity information, commonly used device information, and similar information.
1.1 When you visit the All Voice Lab official website and service websites
When you visit our website, we may collect your click operations, pages visited, access date and duration, and your source channel through which you learned about and accessed the Service website. In most cases, this collection is anonymous.
1.2 When you register, log in, and use an All Voice Lab account
1.2.1 Account registration
When registering an All Voice Lab account, you need to provide a complete mobile phone number that can receive SMS messages or phone calls. We will confirm whether your identity is valid by sending an SMS verification code or voice verification code. After verification, and after you read, agree to, and check the relevant option on the page, your account registration is completed. Collecting your mobile phone number is necessary to meet legal requirements on real-name registration. If you refuse to provide a mobile phone number for registration or login, we may be unable to provide relevant products or services to you.
1.2.2 Login and account use
After registering a product account, you may decide whether to complete additional account information such as avatar and nickname. Providing such additional information helps us provide better service and experience, but failure to provide it will not affect your use of basic product functions.
1.3 When you use the Service
When you use the Service, we need to temporarily upload the audio, video, and other media materials you input to servers for effect optimization. The media materials you upload will only be used for audio and video processing or effect optimization through specific algorithm inference, and we will not use them for any other purpose.
When you use paid functions of the Service, we will collect your order and payment information, such as purchased products, purchase date, order quantity, bank card and credit card information, or other payment information.
If the media materials or information you provide contain personal information, you must ensure that you have obtained the consent of the personal information subject and have the right to transmit such personal information to All Voice Lab for data processing.
1.4 When you contact us
If you believe that your lawful rights and interests have been infringed, you may submit a complaint or report to us through the contact methods stated in this Policy. During this process, we will require you to provide valid personal identity information to verify the authenticity of the complaint or report. If you believe your All Voice Lab account is abnormal, we may also require identity information for verification. We will keep your personal information strictly confidential and will not share it with third parties.
1.5 Permissions for information collection and use when you use All Voice Lab functions will not be enabled by default. They will only be used for specific functions or services after your express authorization. You may also apply to withdraw authorization by emailing team@allvoicelab.com. Even after authorization, we will not collect your information through sensitive permissions when the relevant function or service does not require it.
1) Additional camera functions. After enabling camera permission, you may use this function to take photos or record videos.
2) Additional microphone-based voice technology functions. After enabling microphone permission, you may use voice input. During this process, we may collect, transmit, store, use, and process the voice of you or of a person whose voice data you are authorized to use, limited to reading specified texts provided by the corresponding service content and your customized texts.
1.6 Changes in the purpose of collecting and using personal information
As our business develops, we may adjust our products and services. Where a new function or service is not directly related to the original purpose, we will obtain your consent again before collecting or using your personal information.
1.7 Personal information collected and used without consent
According to laws, regulations, and relevant national standards, we may collect and use your personal information without your authorization or consent in any of the following circumstances:
(1) Directly related to national security or national defense security;
(2) Directly related to public security, public health, or major public interests;
(3) Directly related to criminal investigation, prosecution, trial, or execution of judgments;
(4) Necessary to protect the life, property, or other major lawful rights and interests of the personal information subject or another person, where it is difficult to obtain your consent;
(5) The personal information collected has been made public by you;
(6) The personal information is collected from legally disclosed information, such as lawful news reports or government information disclosure;
(7) Necessary to enter into or perform a contract at your request;
(8) Necessary to maintain secure and stable product operation, such as discovering and handling product faults;
(9) Necessary for lawful news reporting;
(10) Necessary for statistical or academic research carried out by academic institutions in the public interest, provided that personal information contained in externally published research results is de-identified;
(11) Other circumstances provided by laws, regulations, and relevant national standards.
2. How We Use Cookies and Similar Technologies
To make your access experience easier, when you use our products, we may identify you through small data files. This helps you avoid repeatedly entering registration information or helps determine the security status of your account. These data files may be cookies. Cookies usually contain identifiers, site names, and numbers and characters. You may manage or delete cookies according to your preferences.
We will not use cookies or similar technologies, such as beacons or proxies, for any purpose other than those described in this Policy. You may manage or delete cookies according to your preferences. For details, please refer to AboutCookies.org. Please note that if you disable cookies, you may not receive the best service experience, and some services may not work properly.
3. How We Share, Transfer, and Publicly Disclose Personal Information
3.1 How personal information is shared
3.1.1 To enable you to enjoy and use more services and functions, we may integrate SDKs, application programming interfaces (APIs), application plugins, or other cooperation methods provided by third-party service providers to provide better services and user experience. The current third-party information involved is as follows:
YouTube API Services
- Purpose: sharing, uploading, and managing video publishing
- Scenario: uploading videos in your account to a specified YouTube channel
- Third-party name: Google LLC (YouTube)
- Data involved: YouTube channel information, such as channel ID and channel name, video upload task status, and uploaded video YouTube Video ID
- Collection method: collected by API
- Privacy policy: google.com/policies/privacy/
- Special notice: when you use this function, you agree to be bound by the YouTube Terms of Service ( https://www.youtube.com/t/terms ).
3.1.2 Necessary sharing with affiliates. To provide consistent services through a unified account system, facilitate unified management, and protect system and account security, your personal information may be necessarily shared between us and our affiliates.
3.1.3 To achieve other purposes described in the "How we collect and use your personal information" section of this Policy;
3.1.4 To perform our obligations and exercise our rights under this Policy or other agreements reached with you;
3.1.5 Within the scope permitted by laws and regulations, to comply with laws and protect the interests, property, or safety of us, our affiliates or partners, you, other users, or the public, such as preventing fraud and reducing credit risk, we may exchange information with other companies and organizations. This does not include selling, renting, sharing, or otherwise disclosing information for profit in violation of commitments made in this Policy.
3.1.6 At your lawful request or with your authorized consent;
3.1.7 At the lawful request of your guardian;
3.1.8 As provided under a separate service agreement signed with you, including electronic agreements signed online and corresponding platform rules, or other legal documents;
3.1.9 For academic research;
3.1.10 For social public interests that comply with laws and regulations.
We will share your personal information only for lawful, legitimate, necessary, specific, and explicit purposes. We will sign strict confidentiality agreements with companies, organizations, and individuals with whom we share personal information and require them to process information according to our instructions, this Policy, and other relevant confidentiality and security measures.
3.2 How personal information is transferred
We will not transfer your personal information to any company, organization, or individual, except in the following circumstances:
3.2.1 Transfer with explicit consent: after obtaining your explicit consent, we may transfer your personal information to other parties;
3.2.2 In the event of merger, acquisition, asset transfer, or bankruptcy liquidation involving personal information transfer, we will require the new company or organization holding your personal information to continue to be bound by this Policy and to continue protecting your personal information according to laws and regulations and security standards no lower than those required by this Policy. Otherwise, we will require that company or organization to obtain your authorization and consent again.
3.3 How personal information is disclosed
We will publicly disclose your personal information only in the following circumstances and with security safeguards that meet industry standards:
(1) After obtaining your explicit consent;
(2) Disclosure based on law: we may publicly disclose your personal information where required by law, legal procedures, litigation, or mandatory requirements from government authorities;
(3) Announcements of penalties for violating accounts or fraudulent conduct.
3.4 Personal information shared, transferred, or publicly disclosed without consent
According to laws, regulations, and national standards, we may share, transfer, or publicly disclose your personal information without your authorization or consent in the following circumstances:
(1) Directly related to national security or national defense security;
(2) Directly related to public security, public health, or major public interests;
(3) Directly related to criminal investigation, prosecution, trial, or execution of judgments;
(4) Necessary to protect your or another person's life, property, or other major lawful rights and interests, where it is difficult to obtain your consent;
(5) Personal information made public by you;
(6) Personal information collected from legally disclosed information, such as lawful news reports or government information disclosure.
4. How We Protect Personal Information
The personal information protection measures provided by this Policy apply only to our products. Once you leave our products and browse or use other websites, services, or content resources, we have neither the ability nor the obligation to protect any personal information you submit outside our products, regardless of whether you log in to, browse, or use such software or websites through links or guidance from our products.
4.1 To protect your information security, we are committed to using various security technologies and supporting management systems to minimize risks of leakage, damage, misuse, unauthorized access, unauthorized disclosure, and alteration of your information. We will take all reasonable and practicable measures to protect your personal information, for example:
(1) Data exchanged between your device and the products or services, such as banking information, is protected by SSL encryption;
(2) We use encryption technology to ensure data confidentiality;
(3) We use trusted protection mechanisms to prevent malicious attacks on data;
(4) We deploy access control mechanisms to ensure only authorized personnel may access personal information;
(5) We provide security and privacy protection training to strengthen employees' awareness of the importance of protecting personal information;
(6) Other reasonable and practicable protection measures we consider appropriate.
4.2 We use encryption technology, anonymization, and other reasonable and practicable means no lower than industry standards to protect your personal information, and use security protection mechanisms to prevent malicious attacks.
4.3 We will take all reasonable and practicable measures to avoid collecting unrelated personal information. We will retain your personal information only for the period necessary to achieve the purposes described in this Policy, unless an extended retention period is required or permitted by law. We retain relevant information during the period when you have not withdrawn, deleted, or cancelled your account. After the necessary period, we will delete or anonymize your personal information, unless otherwise provided by laws and regulations.
4.4 The internet is not an absolutely secure environment. Please use a complex password to help us protect your account. Please properly keep your product login name and other identity elements. When you use the product, we identify you through your login name and other identity elements. If you disclose such information, you may suffer losses and face unfavorable legal consequences. If you discover that your product login name or other identity elements may have been or have already been disclosed, please contact us immediately so that we can take corresponding measures to avoid or reduce losses.
4.5 We will update and publish information about security risks and personal information security impact assessments from time to time.
4.6 The internet environment is not one hundred percent secure. We will try our best to ensure or guarantee the security of any information you send to us. If our physical, technical, or management safeguards are damaged, resulting in unauthorized access, public disclosure, alteration, or destruction of information and damage to your lawful rights and interests, we will assume corresponding legal responsibility.
4.7 After an unfortunate personal information security incident, we will inform you in a timely manner according to laws and regulations of the basic situation and possible impact of the incident, measures we have taken or will take, suggestions for you to prevent and reduce risks independently, and remedial measures for you. We will notify you by email, phone, push notification, or other means. Where it is difficult to notify personal information subjects one by one, we will publish an announcement in a reasonable and effective manner. We will also proactively report the handling of personal information security incidents as required by regulators.
5. Your Rights
According to relevant laws, regulations, national standards of the People's Republic of China, and industry practices, we protect your rights to exercise the following rights over your personal information. The scope and method of access, modification, and deletion of personal information depend on the specific service you use.
5.1 Accessing or editing your personal information
If you want to access or edit personal profile information in your account, you can click the avatar button or select the personal information to access or edit from "My Workspace" in the left sidebar.
If you cannot access such personal information through the above methods, you may contact us by customer service phone, email, or online customer service. We will respond to your access request within 15 days.
5.2 Correcting your personal information
In general, you may modify information you submitted at any time by clicking the avatar frame or personal center. For security and identity verification reasons, you may not be able to independently modify certain initial registration information, such as information submitted after real-name authentication. If you need to modify such information, you may submit a correction request by email. We will review the issue as soon as possible and respond after dedicated personnel verify your identity.
5.3 Deleting your personal information
You may contact us to request deletion of personal information:
(1) If our processing of personal information violates laws or regulations;
(2) If we collect or use your personal information without your consent;
(3) If our processing of personal information violates our agreement with you;
(4) If you no longer use our products or services;
(5) If we no longer provide products or services to you.
If we decide to respond to your deletion request, we will also notify entities that obtained your personal information from us and require them to delete it in a timely manner, unless otherwise provided by laws and regulations or unless such entities have obtained your independent authorization.
After you delete information from our services, we may not immediately delete corresponding information from backup systems, but will delete it when backups are updated.
5.4 Managing your authorization scope
You may change the scope of your authorization for our continued collection of personal information or withdraw your authorization by disabling device permissions or contacting us directly through the contact methods published in this Policy. Specific business functions and services require your personal information to be completed. After you withdraw consent, we will no longer process the corresponding personal information, but please understand that we cannot continue to provide the specific functions or services corresponding to the withdrawn consent or authorization. Your withdrawal of consent does not affect personal information processing carried out based on your previous authorization.
5.5 Account cancellation
If you need to cancel your All Voice Lab account, after logging in you can view the left information bar, click "My Workspace", click the account next to the avatar to enter the account information editing page, and click "Cancel Account" to cancel your account, unless otherwise provided by laws, regulations, this Policy, or other All Voice Lab rules. Before account cancellation, we will verify your identity and security status.
After account cancellation, you will no longer be able to log in to or use All Voice Lab with that account. Unused benefits and future overdue interests under the account will be cleared and not refunded. Content, information, data, records, and similar items under the account will be deleted or anonymized, unless otherwise required by laws, regulations, or regulators. Account cancellation is irreversible. Once an All Voice Lab account is cancelled, it cannot be restored. For details, please refer to the Account Cancellation Agreement.
5.6 How we respond to your requests
To protect security, you may need to provide a written request or otherwise prove your identity. We may first require you to verify your identity and then process your request. We will respond within fifteen working days. For reasonable requests, we generally do not charge fees, but for repeated requests or requests beyond reasonable limits, we may charge certain costs as appropriate. For requests that are repeatedly made without reason, require excessive technical means, create risks to others' lawful rights and interests, or are very impractical, we may refuse them. According to laws and regulations, we will be unable to respond to your request in the following circumstances:
(1) Directly related to national security or national defense security;
(2) Directly related to public security, public health, or major public interests;
(3) Directly related to criminal investigation, prosecution, trial, or execution of judgments;
(4) There is sufficient evidence that you have subjective malice or abuse rights;
(5) Responding to your request would seriously damage the lawful rights and interests of you or other individuals or organizations;
(6) Involving trade secrets.
5.7 Complaints and reports
You may make complaints or reports according to the system we publish. If you believe your personal information rights may have been infringed or find clues of infringement, you may contact us by email to report. After verification, we will provide feedback on your complaint or report within fifteen working days.
5.8 Accessing the Privacy Policy
You may browse and view the full content of this Policy on the registration or login pages, or on the All Voice Lab official website and service websites.
5.9 Right to be notified of cessation of operations
If we cease operations, we will promptly stop collecting your personal information, notify you of the cessation of operations individually or by announcement, and delete or anonymize the personal information we hold about you.
6. Protection of Minors
(1) According to relevant laws and regulations, if you are a minor under the age of 18, you should obtain consent from your parent or legal guardian before using the Service.
(2) If you register an All Voice Lab account or use the Service and are a minor under the age of 18, you should obtain consent from your parent or legal guardian before using the Service, and your parent or legal guardian should help you complete the registration process so that you can use the Service.
(3) If you are the guardian of a minor, when helping the minor complete registration or use before use, you should carefully read this Policy and decide whether to agree to it and help the minor register or use our products or services.
(4) If you have questions or rights requests concerning protection of personal information of a minor under your guardianship, please contact us through the contact methods disclosed in this Policy. We will handle and respond within a reasonable time.
(5) We protect minors' personal information according to national laws and regulations. For minors' personal information collected with parental consent, we will use, share, or publicly disclose such information only where permitted by law, with explicit consent from parents or guardians, or where necessary to protect minors.
(6) Self-inspection and feedback
If we discover that we have collected a minor's personal information without prior verifiable guardian consent, we will try to delete the relevant data as soon as possible. If you are the guardian of a minor and have questions about the minor's personal information, please contact us through the contact methods published in this Policy.
7. How We Store Personal Information
Personal information collected and generated by us within the territory of the People's Republic of China will be stored within the territory of the People's Republic of China. We will not transmit such information overseas. If some products involve cross-border business and we need to transmit relevant personal information collected within China to overseas institutions, we will comply with national requirements, obtain your consent, follow laws, regulations, and regulatory requirements, and require overseas institutions to keep your personal information confidential through agreements, on-site inspections, and other effective measures.
8. How We Update This Policy
To provide better services, we may revise this Policy from time to time. Such revisions form part of this Policy and have the same effect as this Policy. If such revisions materially reduce your rights under this Policy, we will notify you before the changes take effect by prominent page prompts or other methods. In such circumstances, if you continue to use our services, you agree to be bound by the revised Policy.
9. Miscellaneous
(1) Headings in this Policy are for convenience and reading only and do not affect the meaning or interpretation of any provision of this Policy.
(2) Products described in this Policy may vary depending on factors such as your phone model, system version, and software application version. The final products and services are subject to the products you use.
(3) The copyright of this Policy belongs to us, and we reserve the right to interpret and modify it.
10. How to Contact Us
If you have any request, question, complaint, or suggestion related to personal information, you may contact us through the following methods:
Email: team@allvoicelab.com
Address: 20/F, Tower B, Guangdian Pingyun Plaza, Tianhe District, Guangzhou
To protect security, we may first require you to verify your identity and then process your request. You may need to provide a written request or otherwise prove your identity. We will review the issue as soon as possible and generally respond within fifteen working days after verifying your user identity.
For reasonable requests, we generally do not charge fees, but for repeated requests or requests beyond reasonable limits, we may charge certain costs as appropriate. For requests that are repeated without reason, require excessive technical means, such as developing new systems or fundamentally changing current practices, create risks to others' lawful rights and interests, fall within exceptions to authorization and consent, or are very impractical, we may refuse them.
